Business Services

Driving your growth and profit through better business processes.

As a pharmaceutical manufacturer, your business processes are core to your profitability. Getting them right is essential.

That’s easier said than done, especially when your focus is on launching new products, attracting new customers and growing the business.

Case in point: The order-to-cash process.

The order-to-cash process is the lifeblood of your business. An inefficient process compromises your cash flow, causes customer service problems, and opens the door for your competitors to steal market share.

That’s where we come in. We offer outsourced business services designed to free you from the risks and headaches of critical “front” and “back-office” processes.

Trusted, experienced, knowledge resource. Business process expert.

Our 3PL business services provide a comprehensive – and customized – commercial solution:

  • Order to cash
  • Chargeback and Medicaid processing
  • Government reporting and rebate processing
  • Contract management
  • Customer service
  • Financial services
  • Reverse distribution and returns processing – with complete accounting
  • Medical information

Front Office

  • Customer service
  • Order management
  • Credit management
  • Pricing management
  • SAS70/SOC-type II audited controls
  • Exception management

Back Office

  • Invoicing
  • Accounts receivables
  • Chargeback processing
  • Rebate processing
  • Medicaid administration
  • Returned goods policy administration

Other Business Services

  • Interactive reporting with drill-down analysis of sales, inventory, order management – customized to each client.
  • Complete financial reporting and visibility: General ledger, Accounts receivables, sales registers, cash log, aging reports, debit/credit adjustments reporting.


Your 360-degree business services solution. For growth. For success.

Customized. Comprehensive. Compliant. Cost-effective.